Effective date: November 4, 2025
Welcome to Filevi Jewelry (“Filevi,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, online store, and any related services provided by Filevi (collectively, the “Services”). By accessing or purchasing from Filevi, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or make purchases from Filevi.
1. Overview
These Terms apply to all users of the Filevi website, including visitors, customers, and contributors of content. Filevi reserves the right to update, change, or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically for changes.
2. Eligibility
By using our website, you represent that you are at least the age of majority in your jurisdiction, or that you are accessing the site under the supervision of a parent or legal guardian who agrees to these Terms.
3. Products and services
All jewelry and products offered through our site are subject to availability. We reserve the right to discontinue any product at any time.
We make every effort to display our products accurately; however, we cannot guarantee that your device’s display will represent colors or materials perfectly.
We reserve the right to limit sales, quantities, or services to any person, geographic region, or jurisdiction, at our discretion.
4. Pricing and payment
Prices for our products are subject to change without notice. All prices are displayed in the currency shown on our website.
We reserve the right to correct errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability.
Payment is required at checkout and is processed securely via our authorized payment providers. Filevi does not store full credit card information on its servers.
5. Shipping and delivery
Shipping and delivery details are governed by our Shipping Policy, which forms part of these Terms. Delivery times are estimates and not guarantees. Filevi is not responsible for delays caused by carriers, customs, or other factors beyond our control.
6. Returns and refunds
Returns and refunds are governed by our Refund & Return Policy. Please review that policy before making a purchase.
7. Accuracy of information
We strive to provide complete and accurate information on our site, but we cannot guarantee that all descriptions, prices, or content are free of errors. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
8. Intellectual property
All content on the Filevi website—including text, graphics, logos, product images, and design—is the property of Filevi or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or otherwise use any content from our site without prior written permission from Filevi.
9. User accounts
If you create an account on our site, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
Filevi reserves the right to terminate accounts or refuse service if we believe an account is being used in violation of these Terms or applicable law.
10. User content and feedback
You may submit reviews, comments, photos, or other materials (collectively, “User Content”). By submitting User Content, you grant Filevi a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute that content for marketing or promotional purposes.
You agree that your submissions will not violate any rights of third parties, including copyright, trademark, privacy, or personal rights.
11. Prohibited uses
You are prohibited from using our site or services:
- For any unlawful purpose.
- To solicit others to perform unlawful acts.
- To violate any international, federal, or local laws.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To upload viruses or malicious code.
- To interfere with the security features of the website or related systems.
Violation of these prohibitions may result in termination of your access to the Services.
12. Third-party services
Certain services available through Filevi may include third-party tools, links, or integrations. Filevi is not responsible for the content or accuracy of third-party websites or services. Accessing them is at your own risk and subject to their terms of use and privacy policies.
13. Limitation of liability
To the maximum extent permitted by law, Filevi, its owners, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the website, products, or services.
In no case shall Filevi’s total liability exceed the amount paid by you for the product purchased.
14. Indemnification
You agree to indemnify and hold harmless Filevi and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or rights of a third party.
15. Termination
Filevi may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.
All obligations and liabilities incurred prior to termination shall survive termination of this agreement.
16. Governing law
These Terms are governed by and construed in accordance with the laws of North Macedonia, without regard to conflict of law principles.
17. Changes to the Terms
We may update these Terms from time to time. The updated version will be posted on this page with the revised effective date. Continued use of our Services constitutes acceptance of the revised Terms.
18. Contact information
Questions about these Terms should be sent to us at:
Filevi Jewelry
Email: info@filevi.com
Address: Tsar Samoil 10 / 27 Ohrid 6000
Last updated: November 4, 2025
Customization Tips:
- Add your actual business address and contact details.
- Include references to any additional policies (e.g., warranty, repair, or gift card terms) if you offer them.
- If you sell internationally, consider adding a section on dispute resolution or cross-border jurisdiction.
Thank you for choosing Filevi Jewelry — we’re honored to be part of your story.